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Welcome to123 Appliance Repair

Serving the Carolinas with pride, 123 Appliance Repair is your one-stop shop for home appliance repair service. Your satisfaction is very important to us.

We offer free phone estimates on all major home appliances, and we are here to take your call 24 hours a day, 7 days a week.

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The technicians are very knowledgeable about many different appliances. They communicate to give you the best advice and will let you know if the appliance is worth repairing. I highly recommend this company for appliance repairs!read more
Annetria Lattimore
14:28 09 Dec 19
I have been using this service for the better part of 10 years. I would not dream of using anyone else. They are knowledgeable, efficient, timely and fairly priced. If you have a need for an appliance repair, do not hesitate to use 123 Appliance Repair and request James. He is wonderful.read more
Ana Villalba
15:03 18 Nov 19
My oven stopped working a few months ago, and they were able to send someone out to look at it within 24 hours, and had it fixed within the week (I actually think they would've been able to do it faster, from what I remember, but my work schedule at the time was the one holding it back). The guy that came to do the repair was knowledgeable and friendly. He also didn't get annoyed by my asking 500 questions/wanting to know how to actually fix it, even though we both knew it was most likely not something I would ever do myself.I also thought the pricing and service time frames were really reasonable, and would definitely use them again/recommend them!read more
Melissa Nichols
15:54 13 Nov 19
They got to me quickly and were prompt. They tried to fix my refrigerator issue, and when it didn’t work, they gave me a full refund. Highly recommend!
Lynne Alkemade
18:33 08 Nov 19
I have used 123 Appliance on numerous appliance repairs. They are quick to respond and more importantly -- fair and honest. They (James) will try to troubleshoot the problem over the phone to see if they can help resolve without charging me for a service call. James has actually helped me fix my stove over the phone and is quick to tell me if the problem I'm having is not something they do, and will even recommend the appropriate service person. Great company! I always call them for ANY appliance problem.read more
Lorri Hattenhauer
13:31 30 Oct 19
Stop looking for someone, and hire James. He is the best. Honest and reliable. Had him out 3 times over the years to fix 3 different appliances. Came out tonight, and he could not fix our microwave (older model, circuit board blew), and he did not charge us for the call, even though he spent over an hour working on it. Thank you.read more
Britney Mubarak
23:08 23 Oct 19
I would highly recommend Appliance Repair 123 from my own personal experience. My clothes washer was not working and they had a technician out that afternoon to fix it. Dimitry the technician was very professional ,knowledgeable and prompt.read more
Jody Budreau
16:05 18 Oct 19
Great response time and service. Honest about what is worth fixing and what I should just buy new. Also gave me info on brands that were better than other or easier to fix and find parts for. Very helpful group.read more
Suzanne Smith
13:37 10 Oct 19
Hello everyone, I woke up one morning and my ice maker was not making ice. So this went on for a couple of days. I went on line and just happened to call 123 Appliance and someone called me back ASAP, and asked when I needed it repaired? I stated today and they came that very same day. They were affordable and I like same day service. They had very good customer service skills. I will use they service again. They were awesome.read more
17:14 05 Oct 19
Honest, knowledgeable, responsive, and on time. Came to fix my beer fridge in the garage. Let me know if I should just scrap it or fix it. The parts and labor were reasonable. Fixed over 2 years ago and still runs today.read more
Paul Edwards
13:56 24 Sep 19
My refrigerator was leaking. Called and they promptly scheduled appointment. Ronald was on time, friendly, and quickly solved my problem. He also explained what the problem was, what had caused it, and how I could prevent the issue from occurring again in the future. I felt the price was reasonable considering he had traveled to my home, plus the labor and parts. I recommend this company.read more
Mary Fletcher King
01:04 24 Sep 19
Have used 123 Appliance Repair two times with great success. They are responsive, knowledgeable and reasonably priced. I'm especially impressed with the honesty and candor of the technician who told me that it would be cheaper to replace our microwave than it would be to repair it. The remarkable thing was that this conversation took place over the phone. No service call involved. I've got them on speed-dial for future needs.read more
Marion Jones
20:39 20 Sep 19
I am with South Charlotte Realty and we have used 123 Appliance for years! James is wonderful, he is very honest, knows what he is talking about, always gets back to our tenants to schedule repair appointments fast! He is very reasonably priced, I tell everyone I know about him! Anytime, I send work his way I never have to worry, it will be done right! Don't hesitate give him a call!read more
Marianne M Casey
14:20 16 Sep 19
I've used this company twice. The technician that comes out is one of the most pleasant and helpful individuals I've ever had work on my appliances. Hcan save you money by making suggestions to either replace or repair, he will do so with such integrity. My only complaint is whenever I call, I get someone different on the phone and they are not very pleasant. I'm not sure who the dispatcher is but hes typically very short and sounds like he couldn't be bothered. If he were more customer friendly I'd have, hands down, given them a 5 star rating. However the engineer who comes out redeems the company with his professionalism, timeliness and service. He's saved me quite a chunk by both servicing my washer once with ease when the last company couldn't, then Good some troubleshooting over the phone with me a second time years later and recommended that I simply replace my appliance as it would make more financial sense to do so rather than repairing it.read more
Kimberly DeJesus
00:16 06 Sep 19
very prompt response to inquires and have been very satisfied with the repairs. I have also consulted with them prior to purchasing new appliances and they have been an excellent resource.
Laura Walger
20:24 02 Sep 19
I have used this company twice. Once for ice maker repair/replacement and once when I wanted my dryer in new home to be checked. The team is responsive, timely and reasonably priced. I will definitely call them again if any appliances need serviceread more
Laura Gaska
21:01 01 Sep 19
Our refrigerator went out in the evening on a weekend. We had an infant and a limited supply of breastmilk in the freezer. 123 appliance came out and repaired our refrigerator after hours and far away on a moment’s notice and was very reasonably priced. They really saved us and I can’t say enough good things about them.read more
Jeremy Goodwyne
13:21 15 Aug 19
I have used 123 Appliance Repair twice thus far. Both time they have solidified why I chose to use this company over anyone else. They are honest and upfront with all diagnosis and issues. On my first encounter, the repairman diagnosed my fridge with a bad compressor. He looked at the year it was made and assisted me in filing a claim with the manufacture which saved me hundreds of dollars. The only money out of pocket was for the service call. Kenmore paid for everything else. Second visit wasn't the best news but still the same quality service. I had service requested for my dishwasher. When the repairman arrived he stated "you don't need me, you need your insurance company."I had a leak under the dishwasher for over 6 months which caused my floor to rot and tile to crack. Again, 123 Appliance Repair was honest and advised me to go another route rather than charging me for work they could have completed. In closing, I used to work at a home improvement store where they have their own repairman and service plans. I always recommended 123 Appliance Repair over the store plans. 123 Appliance Repair is trustworthy and I would use them over and over again.read more
Jeffrey Brown
06:24 06 Aug 19
The service was great. The repairman was here the same day I called and fixed my refrigerator that day. I would definitely recommend and use them in future. Thanks again
RONNIE GIGLIO
19:03 15 Jul 19
Great Experience! Fixed my washing machine same day and very reasonably priced!
Alan
17:05 14 Jul 19
Professional, timely, and communicative. Ensured my experience was positive. I have high trust in their services.
Edwin Pair
16:28 13 Jul 19
When I was renting, James came to my house many times, and has always quickly resolved my issues. My landlord worked with 123 Appliance Repair exclusively on all of his properties. Recently, after buying my own home, I experienced an electrical problem. I called James, who gave me some good advice on the issue and explained that 123 Appliance Repair does not do general electrical work, but he referred me to someone he knew and recommended. I have always liked working with James, and I appreciate his help over the years very much.read more
Jenna Kilo
17:48 05 Jul 19
My experience with 123 Appliance, especially with the technician Ron, was excellent. He was professional, courteous and customer focused. He quickly identified the issues with our dishwasher and fridge and clearly explained the problems. He was able to resolve one issue immediately and then quickly, upon a reurn visit, fix the other issue with a small new part. I highly recommend 123 Appliance Repair.read more
Jim Esposito
16:11 28 Jun 19
I was very pleased with 123 Appliance. The response was fast the service was great and the price was right. Sylvia
Centre Terrace
13:51 27 Jun 19
I can't say enough good things. Have had a dishwasher and washing machine repaired with 123. Quick, efficient, honest and same day service. Amazing customer service and quality work. Would highly recommend. They stand by their workread more
Mark DeFranco
15:03 11 Apr 19
Our fridge started making funny noises so, we called 123 Appliance Repair based on reviews on NextDoor. Ron was at our house within 30 minutes! He was super kind and fixed our fridge quickly. I highly recommend this company.read more
Lauren Salzbrenner
00:09 07 Apr 19
Our business microwave broke and Dean came out promptly to repair, however, we could not find breaker to turn off microwave so Dean was not able to fix our microwave that day. We eventually found the breaker and Dean came back out a couple days later and fixed without charging us another service call or his time spent trying to find the breaker on the first call. Thank you Dean for going above and beyond.read more
Sherri Palmer
19:18 04 Apr 19
Prompt response coupled with friendly tech representatives that performed the needed repairs to fridge and dishwasher and restored to like-new condition. All at very reasonable cost. Highly recommend!!read more
Eric Anderson
17:39 02 Apr 19
Great service. Reasonable pricing and punctual. Would highly recommend
Ron Shoaf
16:02 02 Apr 19
Can't say enough good things about 123 appliance repair! James was on time, courteous and so helpful. Although not able to fix the problem, since it wasn't the dryer (the outlet needed replaced) he explained the problem and explained what I needed to do to get it fixed. Rates are always very reasonable!read more
Kara Melius
16:00 02 Apr 19
The tech simply showed upon time and knew what he doing. Very knowledgeable about my problem and promptly fix a Samsung refrigerator issue that others were uncertain about. Highly recommended.
Bill Maniscalco
14:16 16 Mar 19
This is the second time I have used these folks and both experiences have been great. They were quick to respond to my call and James diagnosed the problem, had the part on the truck and fixed the issue with our fridge. Highly recommend them.read more
Robert Newcomb
16:17 05 Mar 19
We have used James three times: twice for our dryer and once for our dishwasher. Each time he was fantastic. He is trustworthy, kind, and always responsive. He even answers my three year old’s questions while he watches him work. I’ll always use James.read more
Graham Hunt
01:39 07 Feb 19
I called 1 2 3 appliance this morning (Jan 21" 2019) as my dryer was not drying my clothes. James came out before noon. I was really impressed that he was able to come out the same day. He was able to pinpoint the problem. He has repaired a couple of other appliances for us in the past. James is professional and a really nice person.read more
Carolyn Edmunds
02:52 22 Jan 19
Dean came out to my home to fix my Whirlpool oven that I bought two years ago. Turned out the electrical panel went bad in it. He told me it would cost $400+ dollars to repair. He suggested I contact Whirlpool since the oven is so young and request they repair it. So many people these days would have said this is what it is, and cost this much money. 123 Appliance Repair was very efficient and timely. Honestly, it is nice when people prove to be honest. It is rare these days, sadly. I will call them back whenever I need any appliance work done without a second thought. Have already bragged on them and would highly recommend to my friends. Could not have had a better experience. I would give 10 stars if I could! Thank you Dean for being a good and honest man!read more
tricia norman
18:24 18 Jan 19
I have had great experience with 123 Appliance Repair. They have worked on our washer, refrigerator, and ice maker. They respond super fast and the work is done quickly and professionally. They are also very nice folks! I highly recommend them.read more
Tina Brownlie
01:40 09 Dec 18
Very pleased with this service. Timely, responsive and reasonably priced. I thought we might need a new washing machine because ours is fairly old. They did the repair and we'll get another few years out of the appliance, which is a huge savings and we appreciated their expertise.read more
Amanda Dyson
15:16 04 Dec 18
I have used them several times and they are always on time and honest about repairs. Recommendations are always what’s best for us and I truly feel that they are always putting our best interest first! I will continue to use them as needed and recommend them to others!read more
Sonshine Britton
11:25 30 Nov 18
We have used the above for repair of our washing machine as well as our microwave and recently, our oven just in time for Thanksgiving. James Smith has been here on all three occasions and we couldn’t be happier with him and his results. A great individual as well as a professional at his job. I wish all the services we use could be as pleasant and worry free as this.read more
Philip Zulick
16:39 17 Nov 18
Quick response to our inquiry and reasonable prices. James was very friendly and knowledgeable! He knew right away what the issue was with our fridge and had it back up and running in less than an hour after arriving. We will definitely use 123 Appliance Repair for any of our future appliance issues!read more
Kourtney Butler
17:06 13 Nov 18

Our Services

  • Stoves
  • Refrigerator
  • Dishwasher
  • Washer
  • Dryer
  • Microwaves
  • Food Disposals
View All Services

Happy Customer Testimonials

N. B. Mooresville, NC

The refrigerator in my daughter's house stopped working. Called 123 in the morning and they contacted the repairman who promptly called me back and scheduled to meet me in the afternoon. Although he was later than anticipated, he called to let me know he was going to be late. Came in and repaired the refrigerator in about 15 minutes. Had to replace a part which he had in his truck. Very professional, courteous and knowledgeable in what he was doing. Have recommended him to other friends and family.

H.H. Charlotte, NC

On the first visit, it was determined that we had an inadequate water supply problem which was a plumbing issue that they do not repair. We were just charged for the service call and proceeded to have a plumbing company fix that problem. Even though the water pressure was now adequate, the ice maker was not functioning properly. 123 was called back and resolved the problem. We were just charged for parts and labor for that visit and received a discount for advising them that we found them on Angie's List. We would certainly use them again for any appliance repair work and would highly recommend them to anyone looking for this type of assistance.

S.T. Charlotte, NC

I call 123-Appliance Repair around 1 pm and my washer was back in service around 4:30 the same day. Couldn't have gone smoother. James diagnosed the problem when I spoke to him on the phone, told me how much the repair would run, and agreed to come out between 3 and 5 pm. He arrived on time, was pleasant and professional, had the replacement parts with him when he arrived, and fixed the washer.

M.B. Huntersville, NC

Called them Friday morning and they arrived at 1, inspected the washer, and determined that it needed a new motor & control board, parts that are covered under Maytag's warranty. They said to called Maytag and arrange for them to replace the motor. They also gave me some tips as to what to tell the Maytag repairman when he arrives.

M.A. Charlotte, NC

I continue to use their service because they know what they are doing. They are quick, they respond, and their prices are very reasonable. I tell my tenants that if they ever have a small plumbing problem, they should just call 123 Appliance, use my name, and I’ll pay for it; I trust them that much.

K.G. Charlotte, NC

The technician adjusted his schedule to accommodate our day and arrived less than an hour after our initial discussion. He was quick, knowledgeable and professional, in and out in less than 30 minutes. The company only gives free estimates over the phone, which wasn't clear from their profile on the Angie's List website, so they gave us a credit in addition to the member coupon we were able to use since there was confusion on that point. The work that was performed, combined with their commitment to customer service, exceeded my expectations and I will definitely use this company again.

D.H. Charlotte, NC

The appointment time was changed at my request due to a conflict. They worked with me on the time. He was there when he said he would be and within 15 minutes had diagnosed the freezer problem as a defective relay. The oven problem was just loose wire. He was quick, knowledgeable and courteous. Both problems were repaired and he was gone in less than 1 hour.

M.S. Charlotte, NC

Excellent service. Even on a Sunday. Took only 20 min. and they were right on time and had the part on the truck.

W.F. Charlotte, NC

The fridge wasn't making ice... he came very quickly, was very knowledgeable. Had the necessary parts with him and was done within an hour.

D.M. Charlotte, NC

For some unknown reason a wire on the Maytag dryer burned and had to be repaired. Serviceman came on time and made the repair quickly. We are very pleased with the service and would certainly have no hesitation in calling again.

D.E. Charlotte, NC

I called on a Sunday and did not expect to get a live person answer, but I did. Within 5 minutes, I got a call back from the technician and he was at my house 30 minutes later. He just happened to be in the area. Although I stated that this was not an emergency and it could wait, he still came right over. They quickly diagnosed the problem and replaced the part.

P.W. Charlotte, NC

He was very responsible, very well informed and knew what he was doing. He was able to diagnose the problem quickly and repair it at minimal cost, where I thought I might have to get a new refrigerator.

K.Y. Matthews, NC

My washing machine began leaking water. I called 123 Appliance, was greeted by a friendly representative who obtained necessary information from me and placed a dispatch to a technician. I was given a range of time when the technician would call and come to my home. The technician called in that range, and when he arrived and saw the machine and the location of the leak, quickly diagnosed that a new pump was needed. This was replaced in just a few minutes (the technician was an experienced one who formerly worked for Sears) and for a reasonable price. The technician was very friendly and courteous and even helped towel-dry the floor around the machine.

P.A. Matthews, NC

I used them to service my refrigerator. The guy who came out was professional and timely. He was responsive and did the job correctly.

M.S. Charlotte, NC

We called 123 Appliance Repair based on the great reports posted here. We called in the morning and were told they could come out in the afternoon. We scheduled him to come out between 5 and 7 and he said he would call 30 minutes before he came. He called at 6:40 and got here at 7:10. He was able to figure out what was wrong within a few minutes and had the parts to fix the problem in his truck. He was done before 8 o'clock and did great work. He was very knowledgeable, personable, and professional. The work was a little pricey but it was worth it.

B.A. Charlotte, NC

They came out and was extremely knowledgeable and professional. He took the time to explain the issue to me in detail and showed me inside the machine where the problem was. It was one of the best experiences I have had with any service provider.

P.A. Charlotte, NC

Simple requests and repairs done promptly. No complaints

S.G. Charlotte, NC

123 came out quickly and with little notice. They were quick, efficient and polite.

C.S. Charlotte, NC

My washing machine quit filling about 4 pm. My husband looked at it and said we needed to call someone. Went to Angie List and saw this co and the fact they had a coupon. Called them and they came out by 6 p.m. Fixed the machine and I was doing my next load. It went great!

M.S. Charlotte, NC

Friday night, I came home to a nightmare! My upright freezer in my garage was leaking a small amount of water. When I opened the door, some of my frozen food was starting to thaw. Saturday morning I called several appliance repair companies in Charlotte that claim to be 24/7 with free service calls when repairs are made. Unable to reach anyone who would either answer the phone or come out in a timely manner, I called 123 APPLIANCE REPAIR. James called me back, came out within 30 minutes, and repaired my freezer on the spot in about 15 minutes. He was experienced, polite, and professional; and I was not overcharged or charged extra for Saturday service. James and 123 saved the day! and my food! THANKS A LOT... I will definitely call again and again when needed!!!

Happy Customer Testimonials

N. B. Mooresville, NC

The refrigerator in my daughter's house stopped working. Called 123 in the morning and they contacted the repairman who promptly called me back and scheduled to meet me in the afternoon. Although he was later than anticipated, he called to let me know he was going to be late. Came in and repaired the refrigerator in about 15 minutes. Had to replace a part which he had in his truck. Very professional, courteous and knowledgeable in what he was doing. Have recommended him to other friends and family.

H.H. Charlotte, NC

On the first visit, it was determined that we had an inadequate water supply problem which was a plumbing issue that they do not repair. We were just charged for the service call and proceeded to have a plumbing company fix that problem. Even though the water pressure was now adequate, the ice maker was not functioning properly. 123 was called back and resolved the problem. We were just charged for parts and labor for that visit and received a discount for advising them that we found them on Angie's List. We would certainly use them again for any appliance repair work and would highly recommend them to anyone looking for this type of assistance.

S.T. Charlotte, NC

I call 123-Appliance Repair around 1 pm and my washer was back in service around 4:30 the same day. Couldn't have gone smoother. James diagnosed the problem when I spoke to him on the phone, told me how much the repair would run, and agreed to come out between 3 and 5 pm. He arrived on time, was pleasant and professional, had the replacement parts with him when he arrived, and fixed the washer.

M.B. Huntersville, NC

Called them Friday morning and they arrived at 1, inspected the washer, and determined that it needed a new motor & control board, parts that are covered under Maytag's warranty. They said to called Maytag and arrange for them to replace the motor. They also gave me some tips as to what to tell the Maytag repairman when he arrives.

M.A. Charlotte, NC

I continue to use their service because they know what they are doing. They are quick, they respond, and their prices are very reasonable. I tell my tenants that if they ever have a small plumbing problem, they should just call 123 Appliance, use my name, and I’ll pay for it; I trust them that much.

K.G. Charlotte, NC

The technician adjusted his schedule to accommodate our day and arrived less than an hour after our initial discussion. He was quick, knowledgeable and professional, in and out in less than 30 minutes. The company only gives free estimates over the phone, which wasn't clear from their profile on the Angie's List website, so they gave us a credit in addition to the member coupon we were able to use since there was confusion on that point. The work that was performed, combined with their commitment to customer service, exceeded my expectations and I will definitely use this company again.

D.H. Charlotte, NC

The appointment time was changed at my request due to a conflict. They worked with me on the time. He was there when he said he would be and within 15 minutes had diagnosed the freezer problem as a defective relay. The oven problem was just loose wire. He was quick, knowledgeable and courteous. Both problems were repaired and he was gone in less than 1 hour.

M.S. Charlotte, NC

Excellent service. Even on a Sunday. Took only 20 min. and they were right on time and had the part on the truck.

W.F. Charlotte, NC

The fridge wasn't making ice... he came very quickly, was very knowledgeable. Had the necessary parts with him and was done within an hour.

D.M. Charlotte, NC

For some unknown reason a wire on the Maytag dryer burned and had to be repaired. Serviceman came on time and made the repair quickly. We are very pleased with the service and would certainly have no hesitation in calling again.

D.E. Charlotte, NC

I called on a Sunday and did not expect to get a live person answer, but I did. Within 5 minutes, I got a call back from the technician and he was at my house 30 minutes later. He just happened to be in the area. Although I stated that this was not an emergency and it could wait, he still came right over. They quickly diagnosed the problem and replaced the part.

P.W. Charlotte, NC

He was very responsible, very well informed and knew what he was doing. He was able to diagnose the problem quickly and repair it at minimal cost, where I thought I might have to get a new refrigerator.

K.Y. Matthews, NC

My washing machine began leaking water. I called 123 Appliance, was greeted by a friendly representative who obtained necessary information from me and placed a dispatch to a technician. I was given a range of time when the technician would call and come to my home. The technician called in that range, and when he arrived and saw the machine and the location of the leak, quickly diagnosed that a new pump was needed. This was replaced in just a few minutes (the technician was an experienced one who formerly worked for Sears) and for a reasonable price. The technician was very friendly and courteous and even helped towel-dry the floor around the machine.

P.A. Matthews, NC

I used them to service my refrigerator. The guy who came out was professional and timely. He was responsive and did the job correctly.

M.S. Charlotte, NC

We called 123 Appliance Repair based on the great reports posted here. We called in the morning and were told they could come out in the afternoon. We scheduled him to come out between 5 and 7 and he said he would call 30 minutes before he came. He called at 6:40 and got here at 7:10. He was able to figure out what was wrong within a few minutes and had the parts to fix the problem in his truck. He was done before 8 o'clock and did great work. He was very knowledgeable, personable, and professional. The work was a little pricey but it was worth it.

B.A. Charlotte, NC

They came out and was extremely knowledgeable and professional. He took the time to explain the issue to me in detail and showed me inside the machine where the problem was. It was one of the best experiences I have had with any service provider.

P.A. Charlotte, NC

Simple requests and repairs done promptly. No complaints

S.G. Charlotte, NC

123 came out quickly and with little notice. They were quick, efficient and polite.

C.S. Charlotte, NC

My washing machine quit filling about 4 pm. My husband looked at it and said we needed to call someone. Went to Angie List and saw this co and the fact they had a coupon. Called them and they came out by 6 p.m. Fixed the machine and I was doing my next load. It went great!

M.S. Charlotte, NC

Friday night, I came home to a nightmare! My upright freezer in my garage was leaking a small amount of water. When I opened the door, some of my frozen food was starting to thaw. Saturday morning I called several appliance repair companies in Charlotte that claim to be 24/7 with free service calls when repairs are made. Unable to reach anyone who would either answer the phone or come out in a timely manner, I called 123 APPLIANCE REPAIR. James called me back, came out within 30 minutes, and repaired my freezer on the spot in about 15 minutes. He was experienced, polite, and professional; and I was not overcharged or charged extra for Saturday service. James and 123 saved the day! and my food! THANKS A LOT... I will definitely call again and again when needed!!!

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