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Welcome to123 Appliance Repair

Serving the Carolinas with pride, 123 Appliance Repair is your one-stop shop for home appliance repair service. Your satisfaction is very important to us.

We offer free phone estimates on all major home appliances, and we are here to take your call 24 hours a day, 7 days a week.

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123 Appliance Repair
4.5
Based on 4 Reviews
K S.
K S.
2015-05-24 04:56:00
Fast, professional, and the fridge is fixed! I emailed them for a quote, they called me not a half an hour later and were able to go to my apt that...
Bob C.
Bob C.
2017-06-08 16:56:46
This company is very dependable. We have called on them now about 6 times and they are very responsive, efficient, and professional. Excellent communication...
Brian S.
Brian S.
2017-07-02 05:56:31
I have used 123 several times now on several different appliances. I cannot recommend them high enough! Always professional, always quick, on time and...
123 Appliance Repair
5.0
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Stacey Montana
Stacey Montana
2018-10-28T21:02:41+0000
Great Service I will call 123 from now on. Got a prompt appointment and James went above and beyond to get my fridge running. Reasonable rate. Really appreciated his outstanding service!read more
Kristina Reed
Kristina Reed
2018-10-10T02:13:12+0000
Mr. James was so helpful, kind, and professional! I would refer him to everyone!read more
Ally Puskas Painter
Ally Puskas Painter
2018-08-22T00:34:16+0000
We’ve used this company twice and both times we had exceptional experiences! James came out tonight and fixed our dryer within 20 minutes of me calling and the last time a very nice man came out and fixed our refrigerator in our motor home when no when else could!! Thank you!!!!read more
Alison Leininger
Alison Leininger
2018-08-01T19:17:38+0000
James was the best service provider we've had in our home in the 12 years we've owned it. There were delays getting to us (same day repair, can't really complain!), but he stayed 'til 10 pm to complete the job, and did it far more cheaply than we expected. Also explained how to fix an unrelated minor issue ourselves, rather than trying to get a bigger job out of it.read more
Marilyn Brown
Marilyn Brown
2018-07-24T19:09:51+0000
Have been hand washing dishes for 4 days and Dean came out to fix the dishwasher and there seemed to be nothing wrong. He was extremely kind and right on time and wouldn't charge me for his time. Highly recommend!read more
Tami Merry
Tami Merry
2018-02-21T18:30:03+0000
123 Appliance Repair fixed my washer, refrigerator and microwave. They were very courteous, professional, prepared and fair in price. We have since moved out of state, and I sure wish I could hire them here in Minnesota! I highly, highly recommend this company.read more
Rebecca Aranyi
Rebecca Aranyi
2018-01-03T16:17:02+0000
I have used 123 Appliance Repair several times for dryer repair, refrigerator service, and for when our oven gave out. They have always provided excellent customer service. Recommend highly and will always call them first.read more
Melanie Jamison Mangold
Melanie Jamison Mangold
2017-11-16T02:42:41+0000
Susanne Mulligan
Susanne Mulligan
2017-10-12T17:03:24+0000
These guys are on the ball! They've fixed refrigerators in two of my rental homes and a washer. They're honest and came out on the same day. They make me, as a landlord, look good!read more
Cynthia Banks
Cynthia Banks
2017-09-15T01:36:07+0000
I used 123 Appliances to fix my dryer and my refrigerator they were ontime,friendly, ,knowledgeable and the price was reasonable. I would recommend them to every one.read more
Becky Hawkins-Ferguson
Becky Hawkins-Ferguson
2017-08-17T23:01:59+0000
123 is the only Appliance Repair Company I use in my Property Management business. James is the best!!!read more
Britney Mubarak
Britney Mubarak
2017-07-20T00:19:09+0000
What a great company! Professional, nice, on time- and priced right. Called about a broken dryer this morning, and it's already fixed! Thank you guys.read more
Kelly Zboyovski Wilson
Kelly Zboyovski Wilson
2017-06-27T20:51:46+0000
Mark Lynch
Mark Lynch
2017-05-26T21:42:46+0000
We've used 123 Appliance for years and have always found them to be prompt, competent, honest and fair.read more
Amy Voelker
Amy Voelker
2017-04-20T03:04:18+0000
Our refrigerator broke over the weekend during my son's birthday party (and Easter weekend). 123 Appliance was the only company to call back and schedule an appointment to come and access the problem that evening. Ronald was extremely helpful and did and excellent job. So happy with our service and having our refrigerator up and running again. Thank you all for your prompt and amazing service.read more
Rachel Roberts Hord
Rachel Roberts Hord
2017-04-07T00:44:40+0000
123 Appliance Repair sent Dean Griffin to the rescue when my 30 year old Maytag dryer was making weird sounds. He instantly knew how to fix it, called to order a part, went to get it, and returned to install it. Thanks to him, my dryer is back to normal.read more
Julia Simonsen
Julia Simonsen
2017-02-28T01:29:35+0000
They came to my house a few times and fixed microwave, refrigerator and other things! Reasonably priced, fast and professional! I will never call anyone else to fix my appliances.read more
Mike Lynch
Mike Lynch
2016-11-23T20:57:55+0000
I hope to never have another appliance that needs repairing, but if I do, these will be the people that I call. James was amazing! He communicated clearly, correctly diagnosed the problem, and quickly repaired our dryer at a very fair price. It's difficult imagining this repair going any better.read more
Tonya Cassibry
Tonya Cassibry
2016-01-30T23:33:03+0000
Great customer service! I've been having issues with my washer machine that I was hoping to fix myself. At first I called Maytag wanting to see if they could give me some guidence as to how I could fix it. They immediately suggested sending someone out to look at it, of course charging a service fee. I left a message with 123 Appliance Repair on their website to get a quote but while waiting luckily I came across a solution to fix it. Still James called me back within an hour, and this was late on a week day evening! It worked for a few days, but then the same error code came up again. I left another message on the website and James called me back again within a half hour, this was just a couple hours ago. Instead of telling me he would have to come out he went through all the steps I could do at home to try to fix the problem myself and we did! I am very thankful to have someone willing to help me over the phone and not charge me an arm and a leg just to take something off and tighten up a nut and bolt! I would definitely recommend them and If I ever need repairs in the future I know who I'm going to call. Thanks again for all your help James!read more
Nancy Davis Johnson
Nancy Davis Johnson
2015-12-09T23:11:27+0000
Excellent and immediate service. Extremely nice and reasonable pricing. We will highly recommend you to others.read more
Ilonka Aylward
Ilonka Aylward
2015-08-24T15:59:41+0000
Fast, excellent, responded within a few hours after the call. On Saturday. And even called to follow up and make sure everything was fine. Did I mention it was on Saturday? Hire 123 Appliances.read more
Amy Harris Pridgen
Amy Harris Pridgen
2015-05-31T05:36:45+0000
James is the absolute best! He really knows his appliances. I wouldn't trust my appliances to anyone else. I recommend him to all my friends.read more
Jennifer Clare
Jennifer Clare
2015-05-30T15:40:08+0000
Excellent service! James is a rock star! Can't recommend them highly enough!read more
Lori Brown
Lori Brown
2015-03-09T02:08:49+0000
Very dependable company, timely, and a company I will definitely rely on if needed in the future. .. thanks 123 Appliance.read more
Frank Nelson
Frank Nelson
2014-07-29T16:11:10+0000
Called to schedule service, was promptly called back by technician, and service scheduled. Technician was on-time, professional, and got the job done quickly and with no issues. Many thanks!read more
Alejandra Allie Kaul
Alejandra Allie Kaul
2014-07-07T23:58:27+0000
We can't recommend James enough!! Quick and excellent service. Thank you so much for saving the day!!read more
Serena Falcone-Kelleher
Serena Falcone-Kelleher
2014-05-17T03:29:25+0000
Awesome company! Always friendly and prompt. They go above and beyond to get the job done quickly and with a fair price! So happy to have a repair company I can trust...every time!read more
Ki Thr
Ki Thr
2014-01-16T23:11:06+0000
Our washing machine wasn't working properly so I contacted 123 Appliance Repair. They put me in contact with James and he came out quickly, assessed the situation, stated I needed a part and that he would come back the next day with the part required. James was courteous, professional and fixed the problem as promised. Thanks 123 Appliance Repair! Customer: Charlotte, NCread more
Nancy Jugan
Nancy Jugan
2013-12-24T14:41:15+0000
Responded to my inquiry in a very timely manner. The repair was complete less than 90 minutes later, and all on Christmas Eve! Thank you!read more
Colleen Beach Leebrick
Colleen Beach Leebrick
2013-12-18T10:39:53+0000
friendly, courteous and a job well done. will definitely use again.read more
Next Reviews

Our Services

  • Stoves
  • Refrigerator
  • Dishwasher
  • Washer
  • Dryer
  • Microwaves
  • Food Disposals
View All Services

Happy Customer Testimonials

N. B. Mooresville, NC

The refrigerator in my daughter's house stopped working. Called 123 in the morning and they contacted the repairman who promptly called me back and scheduled to meet me in the afternoon. Although he was later than anticipated, he called to let me know he was going to be late. Came in and repaired the refrigerator in about 15 minutes. Had to replace a part which he had in his truck. Very professional, courteous and knowledgeable in what he was doing. Have recommended him to other friends and family.

H.H. Charlotte, NC

On the first visit, it was determined that we had an inadequate water supply problem which was a plumbing issue that they do not repair. We were just charged for the service call and proceeded to have a plumbing company fix that problem. Even though the water pressure was now adequate, the ice maker was not functioning properly. 123 was called back and resolved the problem. We were just charged for parts and labor for that visit and received a discount for advising them that we found them on Angie's List. We would certainly use them again for any appliance repair work and would highly recommend them to anyone looking for this type of assistance.

S.T. Charlotte, NC

I call 123-Appliance Repair around 1 pm and my washer was back in service around 4:30 the same day. Couldn't have gone smoother. James diagnosed the problem when I spoke to him on the phone, told me how much the repair would run, and agreed to come out between 3 and 5 pm. He arrived on time, was pleasant and professional, had the replacement parts with him when he arrived, and fixed the washer.

M.B. Huntersville, NC

Called them Friday morning and they arrived at 1, inspected the washer, and determined that it needed a new motor & control board, parts that are covered under Maytag's warranty. They said to called Maytag and arrange for them to replace the motor. They also gave me some tips as to what to tell the Maytag repairman when he arrives.

M.A. Charlotte, NC

I continue to use their service because they know what they are doing. They are quick, they respond, and their prices are very reasonable. I tell my tenants that if they ever have a small plumbing problem, they should just call 123 Appliance, use my name, and I’ll pay for it; I trust them that much.

K.G. Charlotte, NC

The technician adjusted his schedule to accommodate our day and arrived less than an hour after our initial discussion. He was quick, knowledgeable and professional, in and out in less than 30 minutes. The company only gives free estimates over the phone, which wasn't clear from their profile on the Angie's List website, so they gave us a credit in addition to the member coupon we were able to use since there was confusion on that point. The work that was performed, combined with their commitment to customer service, exceeded my expectations and I will definitely use this company again.

D.H. Charlotte, NC

The appointment time was changed at my request due to a conflict. They worked with me on the time. He was there when he said he would be and within 15 minutes had diagnosed the freezer problem as a defective relay. The oven problem was just loose wire. He was quick, knowledgeable and courteous. Both problems were repaired and he was gone in less than 1 hour.

M.S. Charlotte, NC

Excellent service. Even on a Sunday. Took only 20 min. and they were right on time and had the part on the truck.

W.F. Charlotte, NC

The fridge wasn't making ice... he came very quickly, was very knowledgeable. Had the necessary parts with him and was done within an hour.

D.M. Charlotte, NC

For some unknown reason a wire on the Maytag dryer burned and had to be repaired. Serviceman came on time and made the repair quickly. We are very pleased with the service and would certainly have no hesitation in calling again.

D.E. Charlotte, NC

I called on a Sunday and did not expect to get a live person answer, but I did. Within 5 minutes, I got a call back from the technician and he was at my house 30 minutes later. He just happened to be in the area. Although I stated that this was not an emergency and it could wait, he still came right over. They quickly diagnosed the problem and replaced the part.

P.W. Charlotte, NC

He was very responsible, very well informed and knew what he was doing. He was able to diagnose the problem quickly and repair it at minimal cost, where I thought I might have to get a new refrigerator.

K.Y. Matthews, NC

My washing machine began leaking water. I called 123 Appliance, was greeted by a friendly representative who obtained necessary information from me and placed a dispatch to a technician. I was given a range of time when the technician would call and come to my home. The technician called in that range, and when he arrived and saw the machine and the location of the leak, quickly diagnosed that a new pump was needed. This was replaced in just a few minutes (the technician was an experienced one who formerly worked for Sears) and for a reasonable price. The technician was very friendly and courteous and even helped towel-dry the floor around the machine.

P.A. Matthews, NC

I used them to service my refrigerator. The guy who came out was professional and timely. He was responsive and did the job correctly.

M.S. Charlotte, NC

We called 123 Appliance Repair based on the great reports posted here. We called in the morning and were told they could come out in the afternoon. We scheduled him to come out between 5 and 7 and he said he would call 30 minutes before he came. He called at 6:40 and got here at 7:10. He was able to figure out what was wrong within a few minutes and had the parts to fix the problem in his truck. He was done before 8 o'clock and did great work. He was very knowledgeable, personable, and professional. The work was a little pricey but it was worth it.

B.A. Charlotte, NC

They came out and was extremely knowledgeable and professional. He took the time to explain the issue to me in detail and showed me inside the machine where the problem was. It was one of the best experiences I have had with any service provider.

P.A. Charlotte, NC

Simple requests and repairs done promptly. No complaints

S.G. Charlotte, NC

123 came out quickly and with little notice. They were quick, efficient and polite.

C.S. Charlotte, NC

My washing machine quit filling about 4 pm. My husband looked at it and said we needed to call someone. Went to Angie List and saw this co and the fact they had a coupon. Called them and they came out by 6 p.m. Fixed the machine and I was doing my next load. It went great!

M.S. Charlotte, NC

Friday night, I came home to a nightmare! My upright freezer in my garage was leaking a small amount of water. When I opened the door, some of my frozen food was starting to thaw. Saturday morning I called several appliance repair companies in Charlotte that claim to be 24/7 with free service calls when repairs are made. Unable to reach anyone who would either answer the phone or come out in a timely manner, I called 123 APPLIANCE REPAIR. James called me back, came out within 30 minutes, and repaired my freezer on the spot in about 15 minutes. He was experienced, polite, and professional; and I was not overcharged or charged extra for Saturday service. James and 123 saved the day! and my food! THANKS A LOT... I will definitely call again and again when needed!!!

Happy Customer Testimonials

N. B. Mooresville, NC

The refrigerator in my daughter's house stopped working. Called 123 in the morning and they contacted the repairman who promptly called me back and scheduled to meet me in the afternoon. Although he was later than anticipated, he called to let me know he was going to be late. Came in and repaired the refrigerator in about 15 minutes. Had to replace a part which he had in his truck. Very professional, courteous and knowledgeable in what he was doing. Have recommended him to other friends and family.

H.H. Charlotte, NC

On the first visit, it was determined that we had an inadequate water supply problem which was a plumbing issue that they do not repair. We were just charged for the service call and proceeded to have a plumbing company fix that problem. Even though the water pressure was now adequate, the ice maker was not functioning properly. 123 was called back and resolved the problem. We were just charged for parts and labor for that visit and received a discount for advising them that we found them on Angie's List. We would certainly use them again for any appliance repair work and would highly recommend them to anyone looking for this type of assistance.

S.T. Charlotte, NC

I call 123-Appliance Repair around 1 pm and my washer was back in service around 4:30 the same day. Couldn't have gone smoother. James diagnosed the problem when I spoke to him on the phone, told me how much the repair would run, and agreed to come out between 3 and 5 pm. He arrived on time, was pleasant and professional, had the replacement parts with him when he arrived, and fixed the washer.

M.B. Huntersville, NC

Called them Friday morning and they arrived at 1, inspected the washer, and determined that it needed a new motor & control board, parts that are covered under Maytag's warranty. They said to called Maytag and arrange for them to replace the motor. They also gave me some tips as to what to tell the Maytag repairman when he arrives.

M.A. Charlotte, NC

I continue to use their service because they know what they are doing. They are quick, they respond, and their prices are very reasonable. I tell my tenants that if they ever have a small plumbing problem, they should just call 123 Appliance, use my name, and I’ll pay for it; I trust them that much.

K.G. Charlotte, NC

The technician adjusted his schedule to accommodate our day and arrived less than an hour after our initial discussion. He was quick, knowledgeable and professional, in and out in less than 30 minutes. The company only gives free estimates over the phone, which wasn't clear from their profile on the Angie's List website, so they gave us a credit in addition to the member coupon we were able to use since there was confusion on that point. The work that was performed, combined with their commitment to customer service, exceeded my expectations and I will definitely use this company again.

D.H. Charlotte, NC

The appointment time was changed at my request due to a conflict. They worked with me on the time. He was there when he said he would be and within 15 minutes had diagnosed the freezer problem as a defective relay. The oven problem was just loose wire. He was quick, knowledgeable and courteous. Both problems were repaired and he was gone in less than 1 hour.

M.S. Charlotte, NC

Excellent service. Even on a Sunday. Took only 20 min. and they were right on time and had the part on the truck.

W.F. Charlotte, NC

The fridge wasn't making ice... he came very quickly, was very knowledgeable. Had the necessary parts with him and was done within an hour.

D.M. Charlotte, NC

For some unknown reason a wire on the Maytag dryer burned and had to be repaired. Serviceman came on time and made the repair quickly. We are very pleased with the service and would certainly have no hesitation in calling again.

D.E. Charlotte, NC

I called on a Sunday and did not expect to get a live person answer, but I did. Within 5 minutes, I got a call back from the technician and he was at my house 30 minutes later. He just happened to be in the area. Although I stated that this was not an emergency and it could wait, he still came right over. They quickly diagnosed the problem and replaced the part.

P.W. Charlotte, NC

He was very responsible, very well informed and knew what he was doing. He was able to diagnose the problem quickly and repair it at minimal cost, where I thought I might have to get a new refrigerator.

K.Y. Matthews, NC

My washing machine began leaking water. I called 123 Appliance, was greeted by a friendly representative who obtained necessary information from me and placed a dispatch to a technician. I was given a range of time when the technician would call and come to my home. The technician called in that range, and when he arrived and saw the machine and the location of the leak, quickly diagnosed that a new pump was needed. This was replaced in just a few minutes (the technician was an experienced one who formerly worked for Sears) and for a reasonable price. The technician was very friendly and courteous and even helped towel-dry the floor around the machine.

P.A. Matthews, NC

I used them to service my refrigerator. The guy who came out was professional and timely. He was responsive and did the job correctly.

M.S. Charlotte, NC

We called 123 Appliance Repair based on the great reports posted here. We called in the morning and were told they could come out in the afternoon. We scheduled him to come out between 5 and 7 and he said he would call 30 minutes before he came. He called at 6:40 and got here at 7:10. He was able to figure out what was wrong within a few minutes and had the parts to fix the problem in his truck. He was done before 8 o'clock and did great work. He was very knowledgeable, personable, and professional. The work was a little pricey but it was worth it.

B.A. Charlotte, NC

They came out and was extremely knowledgeable and professional. He took the time to explain the issue to me in detail and showed me inside the machine where the problem was. It was one of the best experiences I have had with any service provider.

P.A. Charlotte, NC

Simple requests and repairs done promptly. No complaints

S.G. Charlotte, NC

123 came out quickly and with little notice. They were quick, efficient and polite.

C.S. Charlotte, NC

My washing machine quit filling about 4 pm. My husband looked at it and said we needed to call someone. Went to Angie List and saw this co and the fact they had a coupon. Called them and they came out by 6 p.m. Fixed the machine and I was doing my next load. It went great!

M.S. Charlotte, NC

Friday night, I came home to a nightmare! My upright freezer in my garage was leaking a small amount of water. When I opened the door, some of my frozen food was starting to thaw. Saturday morning I called several appliance repair companies in Charlotte that claim to be 24/7 with free service calls when repairs are made. Unable to reach anyone who would either answer the phone or come out in a timely manner, I called 123 APPLIANCE REPAIR. James called me back, came out within 30 minutes, and repaired my freezer on the spot in about 15 minutes. He was experienced, polite, and professional; and I was not overcharged or charged extra for Saturday service. James and 123 saved the day! and my food! THANKS A LOT... I will definitely call again and again when needed!!!

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