On the first visit, it was determined that we had an inadequate water supply problem which was a plumbing issue that they do not repair. We were just charged for the service call and proceeded to have a plumbing company fix that problem. Even though the water pressure was now adequate, the ice maker was not functioning properly. 123 was called back and resolved the problem. We were just charged for parts and labor for that visit and received a discount for advising them that we found them on Angie’s List. We would certainly use them again for any appliance repair work and would highly recommend them to anyone looking for this type of assistance.