Friday night, I came home to a nightmare! My upright freezer in my garage was leaking a small amount of water. When I opened the door, some of my frozen food was starting to thaw. Saturday morning I called several appliance repair companies in Charlotte that claim to be 24/7 with free service calls when repairs are made. Unable to reach anyone who would either answer the phone or come out in a timely manner, I called 123 APPLIANCE REPAIR. James called me back, came out within 30 minutes, and repaired my freezer on the spot in about 15 minutes. He was experienced, polite, and professional; and I was not overcharged or charged extra for Saturday service. James and 123 saved the day! and my food! THANKS A LOT… I will definitely call again and again when needed!!!