Click to call

Charlotte: (704) 323‑9232 / Rock Hill: 803-328-1199

123 Appliance Repair
Based on 4 Reviews
K S.
K S.
2015-05-24 04:56:00
Fast, professional, and the fridge is fixed! I emailed them for a quote, they called me not a half an hour later and were able to go to my apt that...
Bob C.
Bob C.
2017-06-08 16:56:46
This company is very dependable. We have called on them now about 6 times and they are very responsive, efficient, and professional. Excellent communication...
Brian S.
Brian S.
2017-07-02 05:56:31
I have used 123 several times now on several different appliances. I cannot recommend them high enough! Always professional, always quick, on time and...
Please check that this widget Facebook Reviews has a connected Facebook.

For some unknown reason a wire on the Maytag dryer burned and had to be repaired. Serviceman came on time and made the repair quickly. We are very pleased with the service and would certainly have no hesitation in calling again.

The fridge wasn’t making ice… he came very quickly, was very knowledgeable. Had the necessary parts with him and was done within an hour.

Excellent service. Even on a Sunday. Took only 20 min. and they were right on time and had the part on the truck.

The appointment time was changed at my request due to a conflict. They worked with me on the time. He was there when he said he would be and within 15 minutes had diagnosed the freezer problem as a defective relay. The oven problem was just loose wire. He was quick, knowledgeable and courteous. Both problems were repaired and he was gone in less than 1 hour.

The technician adjusted his schedule to accommodate our day and arrived less than an hour after our initial discussion. He was quick, knowledgeable and professional, in and out in less than 30 minutes. The company only gives free estimates over the phone, which wasn’t clear from their profile on the Angie’s List website, so they gave us a credit in addition to the member coupon we were able to use since there was confusion on that point. The work that was performed, combined with their commitment to customer service, exceeded my expectations and I will definitely use this company again.

I continue to use their service because they know what they are doing. They are quick, they respond, and their prices are very reasonable. I tell my tenants that if they ever have a small plumbing problem, they should just call 123 Appliance, use my name, and I’ll pay for it; I trust them that much.

Called them Friday morning and they arrived at 1, inspected the washer, and determined that it needed a new motor & control board, parts that are covered under Maytag’s warranty. They said to called Maytag and arrange for them to replace the motor. They also gave me some tips as to what to tell the Maytag repairman when he arrives.

I call 123-Appliance Repair around 1 pm and my washer was back in service around 4:30 the same day. Couldn’t have gone smoother. James diagnosed the problem when I spoke to him on the phone, told me how much the repair would run, and agreed to come out between 3 and 5 pm. He arrived on time, was pleasant and professional, had the replacement parts with him when he arrived, and fixed the washer.

On the first visit, it was determined that we had an inadequate water supply problem which was a plumbing issue that they do not repair. We were just charged for the service call and proceeded to have a plumbing company fix that problem. Even though the water pressure was now adequate, the ice maker was not functioning properly. 123 was called back and resolved the problem. We were just charged for parts and labor for that visit and received a discount for advising them that we found them on Angie’s List. We would certainly use them again for any appliance repair work and would highly recommend them to anyone looking for this type of assistance.

The refrigerator in my daughter’s house stopped working. Called 123 in the morning and they contacted the repairman who promptly called me back and scheduled to meet me in the afternoon. Although he was later than anticipated, he called to let me know he was going to be late. Came in and repaired the refrigerator in about 15 minutes. Had to replace a part which he had in his truck. Very professional, courteous and knowledgeable in what he was doing. Have recommended him to other friends and family.