Friday night, I came home to a nightmare! My upright freezer in my garage was leaking a small amount of water. When I opened the door, some of my frozen food was starting to thaw. Saturday morning I called several appliance repair companies in Charlotte that claim to be 24/7 with free service calls when repairs are made. Unable to reach anyone who would either answer the phone or come out in a timely manner, I called 123 APPLIANCE REPAIR. James called me back, came out within 30 minutes, and repaired my freezer on the spot in about 15 minutes. He was experienced, polite, and professional; and I was not overcharged or charged extra for Saturday service. James and 123 saved the day! and my food! THANKS A LOT… I will definitely call again and again when needed!!!
My washing machine quit filling about 4 pm. My husband looked at it and said we needed to call someone. Went to Angie List and saw this co and the fact they had a coupon. Called them and they came out by 6 p.m. Fixed the machine and I was doing my next load. It went great!
123 came out quickly and with little notice. They were quick, efficient and polite.
Simple requests and repairs done promptly. No complaints
They came out and was extremely knowledgeable and professional. He took the time to explain the issue to me in detail and showed me inside the machine where the problem was. It was one of the best experiences I have had with any service provider.
We called 123 Appliance Repair based on the great reports posted here. We called in the morning and were told they could come out in the afternoon. We scheduled him to come out between 5 and 7 and he said he would call 30 minutes before he came. He called at 6:40 and got here at 7:10. He was able to figure out what was wrong within a few minutes and had the parts to fix the problem in his truck. He was done before 8 o’clock and did great work. He was very knowledgeable, personable, and professional. The work was a little pricey but it was worth it.
I used them to service my refrigerator. The guy who came out was professional and timely. He was responsive and did the job correctly.
My washing machine began leaking water. I called 123 Appliance, was greeted by a friendly representative who obtained necessary information from me and placed a dispatch to a technician. I was given a range of time when the technician would call and come to my home. The technician called in that range, and when he arrived and saw the machine and the location of the leak, quickly diagnosed that a new pump was needed. This was replaced in just a few minutes (the technician was an experienced one who formerly worked for Sears) and for a reasonable price. The technician was very friendly and courteous and even helped towel-dry the floor around the machine.
He was very responsible, very well informed and knew what he was doing. He was able to diagnose the problem quickly and repair it at minimal cost, where I thought I might have to get a new refrigerator.
I called on a Sunday and did not expect to get a live person answer, but I did. Within 5 minutes, I got a call back from the technician and he was at my house 30 minutes later. He just happened to be in the area. Although I stated that this was not an emergency and it could wait, he still came right over. They quickly diagnosed the problem and replaced the part.
